Privacy Policy
Last updated: November 6, 2026
1. Introduction
Auto Connect ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Auto Connect Marketplace ("Platform"). Please read this policy carefully.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and phone number
- Business name and dealer license (for dealer accounts)
- Mailing address and location
- Payment information (processed securely by Stripe — we do not store card details)
- Vehicle information you provide in listings
- Financial information submitted through financing requests
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Facilitate vehicle listings, inquiries, offers, and transactions
- Process payments for listing fees, concierge services, and financing facilitation
- Communicate with you about your account, listings, and services
- Send notifications about offers, inquiries, and listing activity
- Improve and optimize the Platform
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other users: When you submit an inquiry, make an offer, or list a vehicle, relevant information is shared with the other party to facilitate the transaction.
- Service providers: Third-party services that help us operate the Platform (payment processing, email services, hosting, analytics).
- Legal requirements: When required by law, subpoena, or to protect our rights and safety.
We do not sell your personal information to third parties.
5. Payment Data
All payment transactions are processed by Stripe. We do not store credit card numbers or full payment account details on our servers. We may retain transaction IDs and payment confirmation details for record-keeping and dispute resolution purposes.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, and row-level database security. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. You can control cookie settings through your browser, but disabling cookies may affect functionality.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Request a portable copy of your data
To exercise any of these rights, contact us at privacy@autoconnect.com.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes such as dispute resolution and fraud prevention.
10. Children's Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@autoconnect.com.